Refund Policy

Tech Leads IT Refund Policy

At Tech Leads IT, we are committed to delivering high-quality courses and products that equip our learners with valuable knowledge and skills. Customer satisfaction is our top priority, and we have developed a clear and fair refund policy to ensure a seamless experience.

Course and Product Offerings

Tech Leads IT provides a variety of courses and products available for one-time or annual purchase. Our goal is to offer top-tier education and resources, helping learners stay ahead in the ever-evolving tech industry.

Customer Satisfaction Guarantee

We understand that circumstances may arise where you are not completely satisfied with your purchase. In such cases, we encourage you to contact our customer support team so we can address your concerns and find a suitable resolution.

Cancellation Policy

At Tech Leads IT, we take pride in offering courses led by industry experts. To help students make informed decisions, we provide demo sessions before enrollment. If you choose to cancel a course or subscription, you may do so within the first three classes after attending the demo. We aim to provide flexibility while ensuring a smooth cancellation process.

Batch Selection and Resource Access

After attending a demo, students can select their preferred batch and gain access to the latest videos and learning materials relevant to their chosen course. Our content is regularly updated to keep learners ahead of industry trends.

Refund Policy

We understand that selecting the right course is a significant decision, and we want to ensure your satisfaction. That’s why we offer a 7-day refund policy for all our courses.

How Our 7-Day Refund Policy Works

1. Initiate Your Request

• Email our support team at info@techleadsit.com within 7 days of enrollment.
• Provide details such as the course name, enrollment date, and reason for your refund request.

2. Review & Verification

• Our team will review your request within 5 business days.
• We may reach out for additional information or to resolve any concerns.

3. Refund Processing

• Once approved, the refund will be processed within 10 business days.
• The refund will be credited using the original payment method.

Important Considerations

Eligibility: Refund requests must be submitted within 7 days of enrollment.

Non-Refundable Items: Courses purchased at a discount, special offer, or those already completed are not eligible for a refund.

Technical Issues: If you encounter technical difficulties preventing course access, please contact our support team immediately.

Duplicate Payment Resolution

If a duplicate payment occurs, Tech Leads IT will process a refund within 5 business days, ensuring minimal inconvenience.

Contact Us

For any inquiries, concerns, or refund requests, please reach out to our dedicated support team at info@techleadsit.com.

At Tech Leads IT, we value your trust and strive to provide an exceptional learning experience. Thank you for choosing us as your learning partner!